top of page
Frequently asked questions
Welcome to The Tower
Content Creators
Code of Conduct
To protect your data, and being able to play on multiple devices, link your account with a valid email address and password.
Data save via Google Play account or Apple ID is not supported, your game progress will not be automatically linked to the email address used for your Google Play account or your AppleID/GameCenter account.
To link your account, access the settings menu by tapping on the gear icon found on the right side of the main game window.
Tap on account then input your email address and your chosen password.
Before confirming, check your email address for typos!
Confirm, you are now all set.
There are various ways to request assistance:
Recommended: from within the game, this is available for The Tower and Idle Brick Breaker
Through the Help Center
By email at support at techtreegames dot com
Once you submit a request, you will receive an email confirming your ticket number.
If you need to update your ticket, provide additional details, receipts, screenshots or videos, just reply to that confirmation email.
Do not provide links to cloud drives, for security reasons, we will not access them.
For purchase receipts, please provide the actual receipt and not a bank/credit card statement.
For our updates, this is the general formula we use with our numbering system.
V28 would be a milestone moment, where we are adding in something new.
V28.1 would be where things change, allowing us to take community feedback faster, iterate on things, and a way to spread out a major feature release over multiple updates.
v28.0.1 is more for unplanned changes, fixing localization, minor bugs, etc.
bottom of page